What our clients and industry partners have to say about us.

Claire Bentley
Managing Director, British Airways Holidays, UK

“What sets Cara apart is their strategic approach to our partnership and the focus they give to supporting our commercial priorities alongside those of their clients. Their expertise, creativity and attention to detail come with a proactive approach and commitment to delivering the results that make them an invaluable partner for our business”. 

Martina Beeken
Director, Meiers Weltreisen - Dertouristik Germany

“These are people who know the European Market. They are very good on contracting, pricing and seasonality. They work in partnership with us and always listen to what we have to say. And if we need them to, we know they’ll fight for us.
 
If I have a problem, I call them and they help. There’s no time difference and it’s a huge advantage to have someone who’s on the same time zone as us.
 
If I need a favour for a very important customer, or if I have a problem with a reservation, I don’t have to speak to the general manager to explain my reasons. I just drop an email to Cara and say ‘help me'".

Roland Sfeir
General Manager, Promo Séjours - NG Group, France

Collaborating with Cara has been a really positive experience. Their comprehensive grasp of the European market, along with their prompt and reliable support, has established them as valuable partners. Cara's commitment to integrity and loyalty has enhanced our collaboration over the years. Despite their growth, our relationship remains strong, reflecting their consistent dedication to their partners".

Ben Casey
Founder, Out of this World Travel, UK 

Ben won UK & Ireland Travel Agent of the Year at the TTG Travel Industry Awards, 2023

Cara Hotel Marketing’s team are nothing short of incredible when it comes to their commitment to supporting the trade in booking Inclusive Collection by World of Hyatt. They are always available whenever I have a question that needs clarification, an issue that needs a swift resolution, or I require some guidance as to which properties might be best suited to individual clients. Nothing is too much trouble, and they always act swiftly with passion, professionalism and conviction. That passion has been clear to see at every trade event and educational experience I have attended, where the team have always shone a bright light on Inclusive Collection and truly brought the in-resort experience to life".

Colette Baruth
Senior Vice President of Sales, Marketing & Revenue Management at AMResorts

“Now, this is the kind of company you really want to work with. I know I can count on Cara for an honest opinion. They tell me what I need to know. Not what I want to hear. I really appreciate their honesty and commitment.
Cara is one of the most professional organisations AMResorts has worked with. They love what they do and they have in-depth knowledge of the clients and the markets they work with.”


Zoe Lara
Director of International Sales & Distribution at AMResorts

“Their sales and marketing bundle is truly unique - they manage to combine great sales and creative marketing into one tool, which isn’t common to find. I’ve never come across such a well-developed team before. They’re the perfect storm.

Pippa Jacks
Editor, Travel Trade Gazette, UK

“I've been working with Cara Hotel Marketing for more than nine years, across various clients. In that time, I've really seen the agency's profile, and its team, grow. Whether working with the PR team on editorial stories, or working with the marketing team on bespoke commercial campaigns, I've always found Cara to be creative, dynamic, efficient and reliable. And – in an industry where relationships are so important – a pleasure to work with, to boot!”

Sabrina Cambiaso
Director of the Dominican Republic Tourist Board in the UK

“I’ve worked so closely with Cara over the past ten years that sometimes it’s felt as though we’re office colleagues, rather than industry colleagues. The team has grown immensely over the years. But communicating with them is always the same. They’re only ever a phone call away.
 
They always go the extra mile - it would be impossible to pinpoint just one occasion.
 
I can go to a travel agent and tell them about the Dominican Republic - and I know that Cara will go in and complement what we’ve said. They’ve made our job so much easier - it’s been fantastic to have James and the team on board.”

Judy Ong
Director of Sales & Marketing - Banyan Tree Hotels & Resorts Maldives

“We have engaged Cara Hotel Sales & Marketing to represent our resorts since May 2019. Their work flow has always been very well organized and coordinated, with a good level of communication.
 
Their focus on expanding the exposure of our resorts in the markets is always present and steady, with attention to detail and combining production increase and valid assistance to all assigned accounts. Cara Hotel Sales & Marketing has a solid and strong reputation in the sector and they are trusted by many industry key players”.