Support
We offer travel agents, tour operators, journalists and consumers product and sales support in the time zone and language of their target market.
We provide our clients with regular feedback and in-depth statistical analysis to ensure they are one step ahead of their competitors and always on track to achieve their goals.
We support our clients by:
- providing detailed statistical analysis and market updates
- reporting back on competitor activity in the market place
- monitoring their return on investment
- utilising our multi-lingual marketing team to proof tour operator brochures and website copy
- coordinating responses to customer complaints
- monitoring foreign language customer review sites and coordinating client responses
- guarding brand guidelines and ensuring consistency
- promoting their product in a way that is tailored to suit each target market.
Find out how we can support you:
email us: info@carahotelmarketing.com
call us: +44 (0)20 3959 0959
“If I need a favour for a very important customer, or if I have a problem with a reservation, I don’t have to speak to the general manager to explain my reasons. I just drop an email to Cara and say ‘help me.’”
Martina Beeken
Director of Latin America & Caribbean Division, Meiers Weltreisen Germany